Betzillo Casino Privacy Policy 2026 | NZ Players

We collect only what we need to run our services and keep your account secure. This includes details you give us directly, such as your name, email address, date of birth, country of residence and any messages you send our team. It also includes information gathered automatically when you visit, such as your IP address, device type, browser, approximate location and pages viewed. If you open an account with us, we may also collect identity and payment verification details required to meet our legal and responsible-gambling obligations.

We use your information to create and manage your account, verify your age and identity, process transactions, respond to your questions and keep our platform safe from fraud and misuse. With your consent, we may send you updates about offers and new content, and you can opt out at any time. We also use data to support responsible-gambling tools, such as spotting patterns that suggest a player may need a break, and to improve how our pages perform. We never sell your personal information.

We use cookies and similar technologies to remember your preferences, keep you signed in, measure how our pages are used and understand which content is most helpful. Some cookies are essential for the service to work, while others are optional and only set with your consent where required. You can change your choices at any time through your browser settings or our cookie preferences. Our dedicated cookie page explains each category in full detail.

We work with trusted providers who help us operate, including analytics tools, payment and verification partners, email delivery services and affiliate tracking platforms that record when a visit leads to a sign-up. These providers only receive the information they need to do their job, and they are bound by confidentiality and data-protection obligations. We do not allow them to use your data for their own marketing. Some providers may process data outside New Zealand, and where this happens we take reasonable steps to keep your information protected.

Under New Zealand's Privacy Act and other applicable laws, you have the right to ask what personal information we hold about you, request corrections to anything inaccurate, and ask us to delete your data where we are not legally required to keep it. You may also withdraw marketing consent whenever you like. We aim to respond to every request promptly, and we may need to confirm your identity before acting on it. If you are unhappy with our response, you can raise a complaint with the New Zealand Office of the Privacy Commissioner.

We keep personal information only for as long as it is needed for the purposes described here, or as required by law, such as anti-money-laundering and record-keeping rules. When data is no longer needed, we delete or anonymise it securely. To make a privacy request, ask a question or exercise any of your rights, please contact our privacy team through the contact details provided on our contact page. If gambling is affecting your wellbeing, support is available, and our team can point you towards help.